IMPaCT Care, the category-defining community health worker (CHW) company, today welcomed Michael Monson to its Advisory Board.
As margin pressures and clinician shortages continue to force health plans and health systems to find new ways to deliver care, the number of healthcare organizations employing CHWs has tripled. Evidence-based CHW programs deliver twice the patient engagement at a fraction of the cost of a clinical care manager. Yet many CHW programs struggle due to a lack of standardization, technology infrastructure, and outcomes accountability. IMPaCT Care’s CHW operating system provides health plans and health systems with the expertise, tools, and technology to launch, manage, and scale evidence-based CHW programs, validated by three randomized controlled trials demonstrating significant impacts on health, quality and utilization.
Monson’s appointment comes as IMPaCT Care continues to sign national contracts with leading health plans and systems. “IMPaCT Care is doing exactly what the healthcare system needs more of: meeting consumers where they are and enabling community health workers to improve people’s health and lives,” said Monson. “I’ve spent my career identifying and scaling solutions to serve complex, underserved populations. Community health workers are the only Social Determinants of Health solution that has repeatedly been demonstrated to work, and IMPaCT Care is the clear leader in this space.”
“Michael is one of the most respected voices in healthcare with decades of experience operationalizing and scaling programs for older adults, people with disabilities, and populations left behind by the healthcare system, and we are thrilled to have him in our corner,” said Shreya Kangovi, Founder & CEO of IMPaCT Care. “His experience across organizations ranging from Fortune 50 companies to nonprofits will be invaluable as we scale our model nationally and deepen our partnerships with payers and health systems.”
Most recently, Monson served as President, CEO, and Board Trustee of Altarum. Prior to that, Monson led Centene’s Medicaid product and its SDOH strategy, and directed the Centene Center for Health Transformation. He also served as Chief Administrative Officer and Vice President of Residential Services at Village Care of New York, overseeing a $60 million P&L within a $200 million integrated health system. Monson began his healthcare career at the Visiting Nurse Service of New York and earlier spent six years as a consultant at McKinsey & Company. He holds a Master’s in Public Policy from Harvard Kennedy School and a Bachelor’s from the University of Pennsylvania.
About IMPaCT Care
IMPaCT Care is the category-defining community health worker (CHW) company. Amid clinical workforce shortages, rising healthcare costs, and ongoing concerns about inequity, IMPaCT unlocks the power of the grassroots community health workforce through a standardized, scalable program that reimagines how CHWs are identified, trained, managed, and empowered with technology and evidence-based best practices.
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