More than 5,000 companies have signed up for Lightfield since launch in November, deploying AI agents that build pipeline, work deals, and manage customers from a shared, living record of their business.

SAN FRANCISCO, Sept. 9, 2026 /PRNewswire/ — Lightfield today announced a $47 million Series A led by Andreessen Horowitz, including participation from Maverick Capital, Coatue, Audacious, Alumni Ventures, Greylock, and Lightspeed Venture Partners.

CRM was designed for people to type into, not for agents to work from. For forty years, customer relationships have been translated into fields, stages, and notes — a record of whatever someone had time to enter, stored in a structure agents can’t reason from.

Agents can now do the work those systems were built to track, but they cannot do that work reliably from data entered by hand. When layered onto legacy CRMs like Salesforce or HubSpot, agents inherit incomplete fields, stale close dates, and notes written from memory after the call — and produce work companies cannot verify or trust. Solving this requires a new system of record designed for deep understanding, not AI features added to the old one.

Lightfield builds a comprehensive record from every customer interaction, captured as it happens, and structured so agents can understand what is true and predict what happens next. Every person and every agent at a company works from the same accurate, current picture of every customer: what they said, who said it, and how it changed the state of the business. Knowledge that once lived in one person’s head or one team’s tool becomes the context the whole company operates on.

“Agents don’t fail because the models aren’t capable. They fail because the data they work with is incomplete, inaccurate, and missing the structure needed for comprehension,” said Keith Peiris, cofounder and CEO of Lightfield. “Lightfield builds a world model of the business from every customer interaction, so every person and every agent works from the same understanding of what’s true and what happens next.”

Adopted by more than 5,000 companies in under a year

Since launching in November 2025, more than 5,000 companies have signed up for Lightfield, from high-growth early-stage startups to scaling companies with hundreds of users on the CRM.

“Building a system of record is one of the hardest things to do in software, because you have to earn a customer’s trust before they’ll hand you the data that runs their business,” said Joe Schmidt IV, Partner at Andreessen Horowitz. “This team earned it with thousands of companies in under a year.”

A CRM built for agents to understand your business

Four technical differentiators separate Lightfield from legacy CRM.

A record that updates itself. Lightfield ingests every customer interaction – email, calendar, calls, Slack, LinkedIn – and structures it into the record on its own.

A world model of the business. Lightfield connects every interaction to the people, deals, and accounts it touches, and preserves how each one changed over time. The result is a business world model that agents can reason and predict from, not a table of fields.

An agent harness for reliable work. Agents operate through a standardized SDK, run analysis in a code sandbox, and are monitored by evals that hold output quality consistent. The same request returns the same quality of work, not a different output each run.

An open platform. Every record is fully readable and writable through API, MCP, and CLI, so companies can build automations and agents on their customer data and connect Lightfield to the tools they already run. Anything a person can do in the product, an agent can do too.

“Every platform shift produces a new system of record. Salesforce defined it for the cloud era, and Lightfield is defining it for the agent era,” said Alex Rampell, General Partner at Andreessen Horowitz. “Companies building with agents need more than a CRM with AI features. They need a system designed from the ground up for agents to work from. That’s what Lightfield has built.”

About Lightfield
Lightfield is reimagining CRM as a business world model, designed for agents to understand your company and perform work you can trust. It builds a comprehensive, trusted record of customer interactions from calls, emails and meetings – giving every person and every agent the same understanding of what’s true about their business. Companies use Lightfield to close deals faster, automate prospecting, diagnose performance gaps, and ramp new sellers with agents. More than 5,000 companies have signed up since Lightfield launched in November 2025. Learn more at lightfield.app.

About Andreessen Horowitz
Andreessen Horowitz (aka a16z) is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic: We invest in seed to venture to growth-stage technology companies, across bio + healthcare, consumer and enterprise apps, crypto, fintech, infrastructure, and companies building toward American dynamism. a16z has over $90B under management across multiple funds.

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SOURCE Lightfield